Inside Sales

SalesHybrid Remote, Fremont, California

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Description

Job Description Overview:
As a crucial part of the business process at ASUS, the Inside Sales team partners with internal teams and customers to ensure all sales demands are fulfilled. The Inside Sales responsibilities include generating reports, analyzing data, processing orders, and monitoring inventory. To be successful in the position, the ideal candidate must work effectively in a high volume, fast paced environment. You need to be a fast learner and highly resourceful at getting the job done.
Essential Duties and Responsibilities: 
  • Handle the needs of sales representatives and customer accounts.
  • Check on customer orders, prices, and process.
  • Handle customer issues, inquiries, and returns.
  • Monitor shipment schedule to ensure timely deliver.
  • Manage and provide marketing materials for accounts if needed.
  • Coordinate with other departments, such as accounting, logistics, and marketing.
  • Process sales credit and/or sales order adjustments.
  • Setup new customer addresses for shipping.
  • Provide weekly backorder list for planning.
  • Attend customer and sales weekly meetings as planned.
  • Processing purchase orders.
  • Forecasting based on customer ladder.
  • Generating and preparing weekly reports to Sales, Account Managers and customers.
  • Communicating with customers routinely, coming up with product promotional activities, monitoring account inventories and sales number.
  • Working collaboratively with Sales, product managers, forwarders, and customers for shipments delivering to customers.
  • Working with Warehouse/Accounting department to ensure orders ship out/invoice on time and able to follow up on returning products.
  • Other duties and responsibilities may be assigned from time to time, at the discretion of management.
Required Qualifications:
Years of Education and Work Experience
  • Bachelor’s degree
  • 2-3 years of related experience
Knowledge and Skills
  • Proficiency in Microsoft Office, especially Excel including V-Lookup and Pivot Tables.
  • Ability to work independently and under minimum supervision.
  • Excellent organizational skills and attention to detail.
  • Ability to speak English fluently (written and verbal).
    Preferred Qualifications 
    • Ability to speak Mandarin preferred.
    Physical Requirements: 
    • Working in an office environment, requiring sitting for extended periods of time.

    $70,000 - $90,000 annually is the estimated pay range for this role working in Fremont, California office. The final amount will be determined based on qualifications & experience of the candidate relative to the role. Our employee comprehensive benefits include bonuses, medical, dental, vision, life insurance, AD&D insurance, Paid Time Off, EAP, & 401(k).

    ASUS is an equal employment opportunity employer. The Company makes employment decisions without regard to race, color, religion, sex, gender, pregnancy/ breastfeeding, medical conditions related to pregnancy or childbirth, sexual orientation, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, as well as any other characteristic protected by law, regulation or local ordinance, and strives to comply with all applicable laws on the subject. These employment decisions extend to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, pay and other forms of compensation, training and other terms and conditions of employment.

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